Business sector: Hospitality & Tourism
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Occupational Certificate: Conference and Events Organiser
Determine objectives and anticipate the exact needs of the client, advise on certain possibilities to obtain the clear and concise brief and ensure that the needs of the client are met as…
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Occupational Certificate: Tourist Information Officer
Compare attractions and destinations using knowledge of South Africa to advise tourists, visitors and local residents according to their needs.
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Occupational Certificate: Travel Professional
Use a range of resources to research, locate and access destination information in order to make relevant travel recommendations.
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Further Education and Training Certificate: Hospitality Reception
On completion of this qualification, the learner will be able to:
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National Certificate: Gaming Operations
Demonstrate an understanding of the gaming environment and the context in which gaming activities take place.
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Further Education and Training Certificate: Gaming Supervision
Ensure Customer satisfaction.
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National Certificate: Fast Food Services
On completion of this qualification, the learner will be able to:
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National Certificate: Accommodation Services
Deal with customers; process telephone calls; cultural awareness; working relationships; basic calculations; prepare beds and linen; service toilets and bathroom; service guest bedroom; clean floors; cleaning equipment; waste disposal; housekeeping.
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National Certificate: Business Administration Services
Gather/report information; plan/monitor info systems; maintain booking systems; participate in meetings; produce information via tech; basic research; coordinate meetings/events/travel; team function; employment relations.