Section 12H — this learnership qualifies the employer for the Income Tax Act allowance, on top of the B-BBEE skills development spend it earns.
LearnershipFurther Ed and Training CertSAQA-Registered QualificationEducation & TrainingHealth, Safety & SecurityHospitality & TourismInformation TechnologyAdministration & OfficeCommunication & BrandOperations & ProductionBusiness communicationEducation & training facilitationEmergency response / first aidFood service / hospitalityField 11 – ServicesSFAP – Sub-framework Assignment PendingFace-to-FaceNationalB-BBEE skills development spendCounts as an absorbed learner opportunitySection 12H tax allowance
- NQF level
- 4
- Credits
- 126
- Duration
- 12 months
- Training days
- 26 contact days
- SAQA ID
- 64469
- SAQA subfield
- Hospitality, Tourism, Travel, Gaming and Leisure
- SAQA registration ends
- 2023-06-30
Fees depend on learner numbers, funding route and delivery model, so we quote per client rather than publish a price.
What the learner will be able to do
- On completion of this qualification, the learner will be able to:
- Operate a computer
- Deal with customers
- Process incoming and outgoing telephone calls
- Display Cultural Awareness in dealing with Customers & Colleagues
- Communicate verbally
- Maintain effective working relationships with other members of staff
- Maintain health, hygiene and professional appearance
- Perform basic calculations
- Identify work opportunities
- Apply for a job or experience placement
- Prepare written communications
- Provide first aid
- Handle mail, messages and written communications
- Provide customer information
Entry requirements
FEC Certifcate or equivalent ( Matric /Grade 12 meet these requirements
What this leads on to
This qualification will able to articulate with other qualifications in the sub-field once the other qualifications have been registered. (A grid of unit standards and the qualifications that each sta
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