Section 12H — this learnership qualifies the employer for the Income Tax Act allowance, on top of the B-BBEE skills development spend it earns.
LearnershipNational CertificateSAQA-Registered QualificationCATHSSETAHospitality & TourismInformation TechnologyCommunication & BrandOperations & ProductionBusiness communicationFood service / hospitalityField 11 – ServicesOQSF – Occupational Qualifications Sub-frameworkBlendedNationalB-BBEE skills development spendCounts as an absorbed learner opportunitySection 12H tax allowance
- NQF level
- 3
- Credits
- 138
- Duration
- 12 months
- Training days
- 33 contact days
- SAQA ID
- 14115
- SAQA subfield
- Hospitality, Tourism, Travel, Gaming and Leisure
- SAQA registration ends
- 2023-06-30
Fees depend on learner numbers, funding route and delivery model, so we quote per client rather than publish a price.
What the learner will be able to do
- On completion of this qualification, the learner will be able to:
- Operate a computer
- Deal with customers
- Process incoming and outgoing telephone calls
- Display Cultural Awareness in dealing with Customers & Colleagues
- Communicate verbally
- Maintain effective working relationships with other members of staff
- Maintain health hygiene and professional appearance
- Perform basic calculations
- Prepare written communications
- Maintain hygiene in food preparation, cooking and storage
- Accept and store food deliveries
- Prepare and clear areas for counter service
- Prepare and clear areas for take
Entry requirements
Numeracy level 3 and literacy level 3
What this leads on to
This qualification will able to articulate with other qualifications in the sub-field once the other qualifications have been registered. (A grid of unit standards and the qualifications that each sta
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