Qualification type: National Certificate
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National Certificate: Contact Centre and Business Process Outsourcing Support
Provide effective customer service in a contact centre and/or Business Process Outsourcing centre.
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National Certificate: Labour Relations Practice
Communicate effectively in the workplace with internal and external clients.
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Certificate: Design Techniques
Source research information related to a specific design field.
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Certificate: Accounting
Core Exit Level Outcomes:
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National Certificate: Contact Centre Support
On achieving this qualification, the learner will be able to:
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Certificate: Accounting Technician
Demonstrate competence in the processing of sales and/or receipts.
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National Certificate: Wholesale and Retail Operations
The first TWO Exit Level Outcomes are compulsory (1 and 2). The qualifying learner must achieve ONE more Exit Level Outcome from the remaining outcomes (3, 4, 5, 6, 7, 8, 9…
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National Certificate: Gaming Operations
Demonstrate an understanding of the gaming environment and the context in which gaming activities take place.
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General Education and Training Certificate: Transport
Communicate in a variety of ways and interact with internal and external workplace role-players.
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National Certificate: Bookkeeping
Administer credit purchase and credit sales transactions.