Section 12H — this learnership qualifies the employer for the Income Tax Act allowance, on top of the B-BBEE skills development spend it earns.
LearnershipOccupational CertificateSAQA-Registered QualificationBusiness & Admin ServicesHospitality & TourismInformation TechnologyManagement & LeadershipCustomer ServiceManagement & LeadershipOperations & ProductionBusiness administrationCustomer serviceFood service / hospitalityManagementField 11 – ServicesOQSF – Occupational Qualifications Sub-frameworkBlendedFace-to-FaceOnlineNationalOnlineB-BBEE skills development spendCounts as an absorbed learner opportunitySection 12H tax allowance
- NQF level
- 5
- Credits
- 280
- Duration
- 18 months
- SAQA ID
- 101865
- SAQA subfield
- Hospitality, Tourism, Travel, Gaming and Leisure
- Prior learning
- Recognised
- SAQA registration ends
- 2025-12-30
This programme runs longer than 12 months, so fees are charged per year — year two is billed in the second year and apportioned according to how quickly the learner completes. Fees depend on learner numbers, funding route and delivery model, so we quote per client rather than publish a price.
What the learner will be able to do
- Compare attractions and destinations using knowledge of South Africa to advise tourists, visitors and local residents according to their needs.
- Collate information to effectively sell tourism products and services.
- Communicate effectively using appropriate methods to maintain effective customer relations according to organizational standards and customer service of internal and external stakeholders.
- Coordinate and support office services and maintain information management systems to enhance the effective operations of the office.
- Plan, co-ordinate and assist in the administrat
Entry requirements
Level 4 with Communication.
What this leads on to
Horizontal Articulation:
Higher Certificate: Travel and Tourism, Level 5, SAQA QUAL ID 21147.
Occupational Certificate: Travel Professional, Level 5, SAQA QUAL ID 101372.
Vertical Articulation:
Di
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