Qualification type: Further Ed and Training Cert
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Further Education and Training Certificate: Freight Forwarding and Customs Compliance
Communicate verbally and in writing using a variety of formats and use the basics of mathematics.
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Further Education and Training Certificate: Debt Recovery
Manage credit grantor portfolios.
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Further Education and Training Certificate: Banking
Multi-disciplinary banking work; flexibility in unit standards to address banking job fluidity. Critical cross-field outcomes addressed.
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Further Education and Training Certificate: Specialist Security Practices
Provide security services to clients. 2. Apply legislative requirements. 3. Contribute to safe environment. 4. Communicate with internal/external clients.
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Further Education and Training Certificate: Contact Centre Operations
Service levels & monitoring; control of support staff; sales knowledge/targets; identify customers; coaching; contact centre statistical data.
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Further Education and Training Certificate: Generic Management
Develop plans. 2. Organise resources. 3. Lead a team. 4. Monitor performance. 5. Ethical decision-making.