Section 12H — this learnership qualifies the employer for the Income Tax Act allowance, on top of the B-BBEE skills development spend it earns.
LearnershipOccupational CertificateSAQA-Registered QualificationManagement & LeadershipMarketing & SalesManagement & LeadershipRetail operationsSupervisionField 11 – ServicesOQSF – Occupational Qualifications Sub-frameworkBlendedNationalB-BBEE skills development spendCounts as an absorbed learner opportunitySection 12H tax allowance
- NQF level
- 4
- Credits
- 100
- Duration
- 9 months
- Training days
- 16 contact days
- SAQA ID
- 99573
- SAQA subfield
- Wholesale and Retail
- Prior learning
- Recognised
- SAQA registration ends
- 2025-12-30
Fees depend on learner numbers, funding route and delivery model, so we quote per client rather than publish a price.
What the learner will be able to do
- Plan and delegate a minimum of 12 tasks to 3 team members so that all tasks are completed within time-frames.
- Monitor and improve work performance where service standards and loss control standards are not being met.
- Analyse causes of customer complaints and to resolve them in a manner that promotes customer loyalty with organisational policies.
Entry requirements
NQF Level 4 with Mathematical Literacy and Communication
What this leads on to
This qualification allows possibilities for both horizontal and vertical articulation.
Horizontal Articulation:
Further Education and Training Certificate: Generic Management: Wholesale and Retail M
Want a quote for this programme, or not sure it is the right fit?