Further Education and Training Certificate: Information Technology: Technical Support

Section 12H — this learnership qualifies the employer for the Income Tax Act allowance, on top of the B-BBEE skills development spend it earns.

LearnershipFurther Ed and Training CertSAQA-Registered QualificationMICT SETACybersecurity & ITEducation & TrainingInformation TechnologyInformation TechnologyEducation & training facilitationIT systems supportSupervisionField 10 – Physical, Mathematical, Computer and Life SciencesOQSF – Occupational Qualifications Sub-frameworkBlendedNationalB-BBEE skills development spendCounts as an absorbed learner opportunitySection 12H tax allowance

NQF level
4
Credits
163
Duration
12 months
Training days
100 contact days
SAQA ID
78964
SAQA subfield
Information Technology and Computer Sciences
Prior learning
Recognised
SAQA registration ends
2023-06-30

Fees depend on learner numbers, funding route and delivery model, so we quote per client rather than publish a price.

What the learner will be able to do

  • Exit Level Outcomes:
  • A learner will be able to
  • Communicate effectively with fellow IT staff & users of information systems.
  • Demonstrate an understanding of different types of computer systems and the use of computer technology in business.
  • Demonstrate an understanding of problem solving techniques, and how to apply them in a technical environment.
  • Demonstrate an understanding of Computer Technology Principles.
  • Select and use materials and equipment safely for technological purposes.
  • Work effectively as a team member within a support team.
  • Carry out, under supervision, a

Entry requirements

Mathematics level 3 and English Level 3

What this leads on to

Upon successful completion of the qualification, the learner will understand the role of a Systems Support Technician and be able to competently carry out the exit level outcomes of the qualification,

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